Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT 642-832) is a qualifying exam for the Cisco Certified Network Professional CCNP®, certification. The TSHOOT 642-832  exam will certify that the successful candidate has important knowledge and skills necessary to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.

AIMED AT

Students who wish to qualify for the CCNP qualification

CERTIFICATION EXAM

Students who wish to take the international exam will take the following exam:

 642-832 TSHOOT

COURSE DURATION

Recommended course duration: 2 months

COURSE OUTLINE

Course Introduction

Lab Introduction

Section 1: Shooting Trouble

Methodologies of Solving Network Problems

Troubleshooting Methodologies

Gathering Toolkits for Troubleshooting

Basic IOS Tools

Using a Sniffer, Span and Remote Span

Using Logging, NTP, SNMP and Netflow

SNMP C Program

Section Review

Section 2: Layer 2

Device Connectivity Issues

Spanning Tree, EtherChannel and Truncking

Switch Virtual Interface (SVI) and FHRP

Section Review

Section 3: Layer 3

Open Shortest Path First (OSPF)

EIGRP Migration

OSPF to EIGRP Route Redistribution

Border Gateway Protocol (BGP)

Router Performance

Section Review

Section 4: IP Services

Address Translation - NAT/PAT Issues

DHCP Issues

Section Review

Section 5: VOIP, Video and Multicasting

Multicasting Music on Hold

Bandwidth Control for Voice and Video Calls

Quality of Service

Section Review

Section 6: Wireless

Wireless and Shooting Trouble

Section Review

Section 7: Trouble with IPv6

IPv6 Network Implementation

Routing with RIPing

Routing with OSPFv3

Section Review

Section 8: Troubles with Security

AAA and Secure Shell (SSH)

Switch Security

Access Control - ACL and CBAC

Section Review

Course Review